Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order in a timely and efficient manner. Please review our shipping policy below.
Processing Time
- Orders are processed within 1-2 days (excluding weekends and holidays) after payment is confirmed.
- High-demand periods may result in slight processing delays.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping is available for orders over $30
Address & Delivery Issues
- Ensure your shipping address is correct before completing your purchase. We are not responsible for delays or lost shipments due to incorrect addresses.
- If your package is marked as "delivered" but you have not received it, please check with your local carrier or neighbors before contacting us.
Lost, Damaged, or Delayed Shipments
- If your order is lost or arrives damaged, please contact us at stridewrokz@gmail.com within 14 of delivery. We will assist in filing a claim with the carrier.
- We are not responsible for shipping delays caused by the carrier, weather conditions, or other external factors.
For any shipping-related inquiries, please contact our support team at strideworkz@gmail.com